Technical Support/Java Developer with fluent English
Регион: МоскваТребуемый опыт работы: Более 1 годаПредполагаемый уровень месячного дохода:
не указан
Aspect Enterprise Solutions Representation in Moscow needsan experienced Technical Support Manager to lead client
engagements.
Aspect Enterprise Solutions is a big software development
company headquartered in London with sales offices throughout the
world and a development center (+/- 100 people) in Moscow. The
world’s largest oil and gas companies turn to Aspect
technology solutions to improve and optimize their downstream
supply chains. Oil & gas industry is booming and we
are growing with it!
Our clients are located around the world and, as such, it is
important for the candidate to have excellent spoken and written
English.
If briefly, Aspect develops and sells software for
automation of the activity of oil trading companies. All clients’
support for different modules is provided according SLA (service
level agreement). Technical Account Manager is responsible for
keeping within the SLA and understanding client’s needs. He/She
will provide the 2nd level of support to our customers
working closely with our development and QA team.
Responsibilities:
- issue verification,
- identification of workarounds,
- working with development and QA to resolve the
issue, - reporting back to a client,
- working with PM and Technical writers to introduce amendments
into user guides, - working with product managers to identify new features for
development.
A perfect candidate will have proven mathematical education,
perfect English, business analytical and Java
programming skills, knowledge of Oil & Gas domain and a
passion for leading and growing successful client
relationships.
We are looking for creative people wishing to have interest job
and make good in prospect.
Renumeration:
- salary (based on skills and experience)
RUB45000-RUB70000+ free lunch + medical and
life insurance
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